top of page

FAQ

  • Why Are Shipping Times So Poor?
    At Odyssey, Shipping times take long due to the fact that every Garment is made fully custom for you! The Customer. Because of this, Shipping times may take a little long but its worth the wait!
  • Where do you ship?
    Odyssey ships to anywhere in the world but we prefer to ship to the US and Joint Countries.
  • What materials are Odyssey clothes made from?
    At Odyssey, we take pride in the quality and comfort of our clothing. Almost all of our clothes are made from 100% natural, high-quality cotton. We believe in using sustainable and eco-friendly materials that are gentle on the skin and have a smaller environmental footprint. Our commitment to using cotton ensures that our customers can enjoy breathable, durable, and easy-to-care-for clothing that reflects our dedication to quality and sustainability.
  • What are your Return Policies?
    Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
  • What forms of payment does Odyssey accept?
    At Odyssey, we strive to offer our customers a seamless and convenient shopping experience. That's why we accept a variety of payment methods, including credit card (Visa, MasterCard, American Express), PayPal, Google Pay, and Apple Pay. Whether you prefer to use your preferred credit card, PayPal account, or digital wallets like Google Pay and Apple Pay, we've got you covered. This allows our customers to choose the payment method that best suits their preferences and needs. We are committed to providing flexible and secure payment options to ensure a hassle-free shopping experience for all our valued customers.
bottom of page